These terms are the agreement between you and us about using Navori. "We" and "us" means the person who runs Navori, named in our Privacy Policy. By creating an account you accept these terms. Please read them together with our community guidelines for activities and chats, and our Privacy Policy.
1. Who can use Navori
- You must be 18 or older. Navori is for adults only.
- One account per person. The age and details you give us must be true.
- If we have reason to believe an account belongs to someone under 18, we put it on hold until it is cleared. See our child safety standards.
2. Your account
You are responsible for what happens on your account, so keep your sign-in to yourself. Don't sell, lend or hand over your account. You can delete your account at any time in Settings, or on our delete account page; the Privacy Policy explains what is removed and what is kept.
3. What you post
What you post stays yours. To run Navori, you give us a worldwide, non-exclusive, free licence to store, copy, show and adapt it (for example to resize a photo or translate a message), only so we can provide and improve the service and show it to the people you shared it with.
The licence ends when you delete the content or your account, except where the Privacy Policy explains that something stays: messages in shared chats (shown as "Deleted user"), guides you published, and place photos we accepted.
Only post what you have the right to post. Don't post other people's private information or photos of them without their permission.
4. Community rules
On Navori you may not:
- harass, bully, threaten or insult people;
- post hate speech or hate symbols;
- send sexual content to people who did not ask for it, or post sexual content anywhere public;
- post or ask for anything sexual involving a child, or try to contact a child for sexual purposes;
- scam people, sell accounts, or promote illegal goods or services;
- spam, or create fake activities, fake profiles or impersonate someone;
- share someone's private information or photos without their consent;
- break copyright or trademark rules;
- encourage self-harm or dangerous acts;
- put people at risk when you meet them in person;
- record or share what people say in a voice chat without their permission.
Voice chats have their own short rules, shown before you join one for the first time. While you speak in a voice chat we keep a temporary recording of your voice for safety, as our Privacy Policy describes; people who only listen are never recorded.
The activity and chat guidelines go into more detail.
5. How we moderate
We use automated checks and our own review, as described in section 5 of the Privacy Policy. When something breaks these rules we can remove it, limit what the account can do for a while, lock the account, or close it. Serious reports, involving physical or sexual harm, threats, stalking or anyone under 18, are never decided by automation alone.
Where the law requires it, or where someone's life or safety is at risk, we report to the relevant authorities. We always report sexual content involving a child.
6. Restrictions
A decision that you broke a rule counts as a violation. The restriction is limited to where it happened and follows a fixed ladder:
| Where it happened | 1st time | 2nd time | 3rd time and after |
|---|---|---|---|
| Messages and voice rooms | 24 hours without sending messages or speaking | 7 days | 30 days |
| Your profile (name, photo, bio) | 7 days without changing that part | 30 days | 90 days |
| Posts, journals, guides, activities, channels | 7 days without posting or creating there | 30 days | 90 days |
| Something that happened in person, confirmed | 30 days without creating or joining activities | 30 days | 30 days |
Each violation also costs karma: 5, then 10, then 20 points.
- Four violations within six months lock the account for 60 days.
- A violation after that closes the account for good.
- Six months without a new violation and your count starts again from zero.
- For borderline cases we may remove something without a violation; we tell you when we do.
- For the most serious violations, such as sexual content involving a child or a credible threat to someone's life, we close the account at once.
- Uploaded photos that are blocked by our photo check count as violations too.
You can see your decisions, your current limits and your counts in the app, in Settings › Account status.
7. Appeals
You can appeal every decision once, in the app, until 30 days after the restriction ends. We answer within 30 days. The restriction stays while we look again. Appeals are decided by us, never by automation. If you were right, everything comes back: the content, your access and your karma.
If you are in the EU, you can also take a decision to a certified out-of-court dispute settlement body, or to court.
8. Reporting
You can report a person, a message, a photo, a post, a journal, a guide, an activity, a channel or something that happened in person, from the screen where you see it. We tell you what we decided. We never tell the other person who reported them.
Without the app, anyone can report illegal content on Navori at navori.app/report.
Reports must be honest. If many of your reports turn out to be unfounded, it costs karma, and reports made in bad faith can lead to restrictions.
9. Meeting people
Activities are organised by the people who use Navori, not by us. We don't check who people are or what they plan, and we can't supervise meetings. Read our safety advice before you meet anyone, and contact local emergency services if you are in danger.
10. Our responsibility
We work to keep Navori available and safe, but we provide it as it is and can't promise it will always work without interruption or errors. We are not responsible for what other people post or do, on Navori or when you meet them, except where the law says we are.
Nothing in these terms limits our responsibility where the law does not allow it to be limited, for example for death or personal injury caused by our negligence, or for fraud.
11. Changes
If we change these terms in a way that matters to you, we tell you in the app at least 30 days before the change takes effect. If you don't agree, you can delete your account before then.
12. Law and disputes
These terms are governed by the laws of Türkiye. If you live in a country whose consumer laws give you more protection, those protections still apply to you, and you can bring a claim in the courts where you live.
13. Contact
- Questions and support: support@navori.app
- Safety and reports: safety@navori.app
- Authorities: official requests through navori.app/report. We verify every request by calling back before we act or share any data.
safety@navori.app is our single point of contact for authorities and for users under Articles 11 and 12 of the EU Digital Services Act. You can write to us in English or Turkish.