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Account

Delete your account

You can delete your Navori account and its data at any time. This page explains how, and exactly what is removed and what is kept.

Delete it right here

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Other ways to do it

If you can open the app

Delete it yourself

Takes effect immediately. Nothing to wait for.

  1. Open Settings
  2. Scroll to Danger zone
  3. Tap Delete my account
  4. Type DELETE to confirm

If your account is suspended or on hold, the same option is on that screen: you do not need to wait for a suspension to end.

If you cannot

Ask us to delete it

Use this if you have uninstalled the app, lost access to your Google account, or cannot sign in for any other reason.

Email us from the address you signed up with, with the subject Account deletion. We reply within 30 days, and usually much sooner.

Deletion requests

support@navori.app

Write from your sign-up email address so we can find your account. If you cannot, tell us your username and we will verify another way. We do not ask for identity documents.

What happens to your data

Some things survive deletion. We would rather tell you that plainly than let you find out later.
Data Outcome Detail
Profile, photo, date of birth, nationalities, places you live, hobbies, countries visited Deleted Immediately
Your passport, saved places and trips, memories, journals (published ones too), Explore posts, notifications, and the devices you received them on Deleted Immediately
Followers, blocks, karma you gave and received Deleted Immediately
Your membership in every activity, trip and channel you joined Deleted Immediately
Photos and voice messages you uploaded Deleted Removed from storage, not just unlinked. One exception, below
Messages you sent in group chats, channels and direct messages Kept Shown as “Deleted user”, without their photos and voice messages. Removing them would tear holes in other people’s conversations
Activities you created Kept They stay open for the people who joined them
Channels you own Handed over The longest-serving moderator becomes the owner. With no moderator, the channel closes and is permanently deleted after 1 year
Trips you own Handed over The longest-serving moderator becomes the owner. With no moderator, the trip stays for its members, so their plans, chat and expenses are not lost. Its journal is deleted either way
Guides you published Kept With their photos, shown as written by a deleted account. A guide is about a place, not about you. Guides you never published are deleted
Photos accepted for a place’s public page Kept Credited to your former username, as you agreed when you submitted them
Reports about you, or filed by you, and their evidence Kept 2 years, then deleted automatically. Longer only if there is a live legal claim
A one-way signature that stops a suspended account signing straight back up Kept Until the suspension expires, then deleted. It cannot be turned back into your email address

Deletion is permanent. There is no recovery period and no way to restore an account afterwards. Deleting your account does not end an active suspension, if you sign up again before it expires, it still applies.

Questions

Privacy questions: privacy@navori.app
Full detail on what we keep and why: Privacy Policy